CHARLOTTE, N.C. (March 11, 2026) – National Gypsum Company today announced a major enhancement to its website platform, introducing National Gypsum Intelligence™ (NGi™), an AI-powered assistant that helps users quickly move from questions to confident decisions, and User Profiles, a new feature that allows customers to save and organize technical resources for streamlined project management. Together, these innovations simplify product selection, deliver expert-backed answers and create a personalized, more efficient experience for architects, contractors and distributors.

NGi: AI-POWERED GUIDANCE

Now available on the home page of nationalgypsum.com, NGi combines AI technology with National Gypsum’s subject-matter expertise and extensive technical resources to provide real-time answers and recommendations. NGi helps users compare solutions, understand performance and compliance and proceed with clarity — all backed by trusted sources and curated by experts. Their real-world insights ensure recommendations reflect current specifications, installation practices and customer priorities. NGi is the cornerstone of National Gypsum’s digital roadmap, designed to deliver smarter engagement and accelerate decision-making for every project.

Key Benefits of NGi

• Speed to the right answer: Real-time assistance reduces time lost to searching across multiple pages.
  
• Confidence to decide: Transparent citations show exactly where guidance originates.
• Personalized experience: Role-aware recommendations surface the most relevant submittals, sustainability documents, design resources and installation guidance.
• Human expertise in the loop: Guidance is curated by 1-800-NATIONAL® Construction Services; construction design managers; product managers for Gold Bond®, PermaBASE®, ProForm® and DEXcell®; and field sales representatives.

USER PROFILES: DRIVING PERSONALIZATION AND EFFICIENCY

User Profiles give customers a secure account to save and organize product information and technical documents, making it easier to find what they need when they need it. This personalized experience streamlines repeat tasks and maintains project continuity by automatically updating saved resources as content changes. User Profiles help customers and partners work smarter.

Key Benefits of User Profiles

• Save once, reuse often: Bookmark product pages, submittals, sustainability documents and installation guides for quick access later.
• Organize resources: Keep technical documents in one secure place for easy retrieval.
• Ensure up-to-date resources: When a technical resource is updated on the website, a saved version in the User Profile automatically reflects the latest information.
• Navigate faster: Reduce time spent searching and downloading the same documents repeatedly.

Architects, contractors and distributors can explore NGi and create their individual User Profiles now on the homepage of nationalgypsum.com.

About National Gypsum Company

National Gypsum Company, headquartered in Charlotte, North Carolina, is the exclusive service provider of reliable, high-performance products manufactured by its affiliate companies, Gold Bond Building Products, LLC, ProForm Finishing Products, LLC and PermaBASE Building Products, LLC, and marketed under the Gold Bond®, DEXcell®, ProForm® and PermaBASE® brands. Our affiliates’ strategic network of product manufacturing facilities, quarries and paper plants located throughout North America allows us to provide the best customer service to keep projects moving forward. The National Gypsum name has been synonymous with high-quality, innovative products and exceptional customer service since 1925.